FAQ

Shengji replacement requirement:

How to receive original Shengji replacement or spare parts quickly and comfortably
Are you using Shengji power supply and do you need to replace a broken one or some spare parts?
We can send you a corresponding offer very quickly with our online service.

Do you want to return goods to us?

( 1 ) Refers to the power supply from the customers from the date of sale within 12 months , non-human quality problems , we can compensate or replace the product free of charge.

( 2 ) two-year warranty Definition: Power supply from the date of sale to customers over 12 months within 24months, non-human quality , free maintenance, customers bear the freight .

( 3 ) over the warranty period specified : where more than two-year warranty period power products, such as the service request , the Shengji power will provide strong service charges , including freight charges , labor costs, as well as spare parts costs.

Shengji power engineer sector after receiving the repair power adapter, seven working days to issue test reports and treatment advice .

Aftersales Service
 

Global services for your requirements

 

1.Our service is designed to ensure the reliability of our power supply and to
guarantee its availability.

 

2.With proactive solutions that rule out any contingencies as far as possible and structured procedures that ensure the fast and smooth restoration of the power adapter’s functions in an emergency.


3.A large number of our services can be used online at any time,or you can get personal help and advice from our specialists.


You can get in touch with our specialists Monday through Friday from 8 am to 5 pm on this number: +86 13480156004 Or send us a message by email to: shengji@szshengji.com

 

 

 

 

 

For the maximum availability of your Product
•  Worldwide 24-hour expert helpline
•  Available for you 24/7, 365 days per year
•  Team of experts for China: 20 service technicians and engineers
•  24-hour delivery service for available Shengji products
•  Urgent fitting/repair service – management of logistics and direct courier processing
•  On-site incident management and fault analysis: 8D analysis report.

 

 

 

  

 

OEM/ODM Service 

   

√  Power adapter manufacturer with more than 20 years experience, multiple production lines, Delivery Time Guaranteed.

 

√  According to your needs, we will design and make samples for free,  Delivery Within 7 days.

 

√  UL, CE, FCC, GS, SAA, EMC Certified. Your best assistant to apply for local standard certification

√  Providing Semi-finished Product(SKD form) if your local customs policy is limited.

√  Partnet with a broad wide of country, successfully delivered thousands of projects.

 

√  Power adapter apparel that displays your logo and fits your budget, consult an expert now!

 

 

 

Service contact

Telephone: +86 13480156004


Email: shengji@szshengji.com